Admin Clerk – Cashiering – TOYOTA FINANCIAL SERVICES (TFS) – Cedar Rapids, IA

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TOYOTA FINANCIAL SERVICES (TFS

Job details

Salary

$18 an hour

Job Type
Full-time
Contract
Number of hires for this role
On-going need to fill this role

Qualifications

    • High school or equivalent (Preferred)

    • Customer service: 2 years (Preferred)

    • Clerical: 2 years (Preferred)

    • Cash handling: 1 year (Preferred)

    • Cash management: 1 year (Preferred)

    • US work authorization (Preferred)

Full Job Description

**Potential to start sooner should background/drug screen investigation clear**

This position will be required to work ON-SITE at the CSCC Location

**Please feel free to promote the CSC Retention Bonus, if they are offered to start and stay on assignment in good standing until February 28, 2022**

Please note that the end date is set for this retention bonus review date on 2/28/22 but that does not mean this project will end on that day. The project could be extended based on performance and business need.

Responsible for the processing of various administrative and processing activities generated via various queues. This includes electronic and paperwork queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:

Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:

· Complete cash handling and account maintenance requests received in electronic work queue or file; may include DMS (Document Management System), Outlook email, Excel, etc.

· Provide accurate and timely handling of requests for payment research, customer overpayments, account maintenance and corrections to monetary transactions.

· Fulfill customer document requests using approved processes and procedures.

· Ensure customer account privacy standards are maintained.

· Handle incoming customer paper correspondences, including returned mail, following all established guidelines and procedures.

· Use email, electronic queue, fax and hardcopy processes as appropriate.

· Perform related duties as assigned by supervisor.

Requirements:

Schedule: Monday-Friday (8-hour shift) between 7:30am-5:00pm (*subject to change based on business needs)

Requirements:

Education: High school diploma or equivalent experience

Type & Amount of Experience:

· Ability to follow instructions is important

· Strong Cash Management Experience

· Ability to learn and use new systems is important

· Strong attention to detail and organizational skills are required

· Strong data entry, administrative, clerical experience

· Banking, Financial (i.e. Checking in checks)

· Processing, Prepping, Sending letters

· Attendance and punctuality are essential for this position

· Strong Communication and Learning agility skills

· Flexibility/adaptability

· Previous experience with Administrative Office work

· Previous clerical experience helpful

o Good oral and written communication skills

o Demonstrated team player

Software Expertise:

· Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; have learning agility, able to track and create reports, data entry

· Proficiency in keyboarding skills expected

Physical Requirements:

· Standard office environment: sitting while performing computer work

· Some walking to different areas of the department as duties require

· May include delivering paperwork or stack of items

Job Types: Full-time, Contract

Pay: $18.00 per hour

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
  • Administration: 2 years (Preferred)
  • Clerical: 2 years (Preferred)
  • Cash handling: 1 year (Preferred)
  • Cash management: 1 year (Preferred)

Work Location: One location

Source:

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