Assistant Office Manager – Iowa Pediatric Dental Center – Cedar Rapids, IA

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Iowa Pediatric Dental Center


Job details
Job Type
Full-time

Qualifications
  • High school or equivalent (Preferred)

  • Administrative experience: 1 year (Preferred)


Indeed’s salary guide
  • Not provided by employer
  • $36.8K – $46.6K a year is Indeed’s estimated salary for this role in Cedar Rapids, IA.
 

Full Job Description

Job Brief: The Assistant Practice Manager is responsible for assisting the Area Operations Manager in the day-to-day operations of the dental office. Travel to our 3 locations is required.

Description:

Job Responsibilities:

The Assistant Practice Manager is responsible for assisting the Area Operations Manager in the day-to-day operations of the dental offices. The APM will ensure that capable, trained, self-motivated team members and doctors, who understand and uphold the Company’s shared purpose and vision, as demonstrated by their actions, serve the offices.

  • Directs and supervises employees engaged in office operations.
  • Builds relationships of trust and advocates the needs for the doctor(s), staff and the Company.
  • Plans and prepares work schedules and assigns employees to specific job duties.
  • Provides performance management with direction of the Area Manager/ Practice Manager.
  • Assists in developing and maintaining new policies and procedures for the office.
  • Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
  • Recommends cost saving methods to improve efficiency of the office.
  • Provides sales and marketing support by conducting events to present information and education on specialty services to customers and community.
  • Supports the Area Manager/Practice Manager to identify and resolve concerns regarding services to customers.
  • Participates in office work with team members to facilitate productivity and customer service to overcome difficult aspects.
  • Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures.
  • Travels between multiple offices as needed.
  • Performs additional duties as assigned.

Education and Experience:

  • Bachelor’s degree is preferred, but not required.
  • Minimum of 1 year of experience in a dental or related field.

Specific Skills:

  • Effective communication and interaction with all levels of employees and customers.
  • Establish and maintain working relationship with all levels of colleagues.
  • Leadership capabilities.
  • Analytical skills.
  • Basic understanding of financial statements and key metrics surrounding the dental field.

*

  • Proven experience as an Office manager, Front office manager or Administrative assistant
  • Knowledge of office administrator responsibilities, systems and procedures
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • A creative mind with an ability to suggest improvements

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Office Managers: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: Multiple Locations


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