Breakfast Attendant – Holiday Inn Express – Cedar Rapids, IA

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Holiday Inn Express


Job details
Salary

$15 an hour

Job Type
Part-time

Full Job Description

The Breakfast Attendant is responsible for servings our guests during breakfast at the hotel. This person must have good communication skills and work well in a fast-paced position with constant customer contact.

Duties and Responsibilities

  • Set up the daily Breakfast Buffet as assigned.
  • Maintain a clean buffet and dining area.
  • Wipe dining tables as guest depart.
  • Monitor, cook and stock breakfast items throughout the shift.
  • Follow all food, health and safety procedures at all times including wearing gloves while handling food and washing hands regularly.
  • Stock designated supply of silverware, glassware, chinaware and other equipment for service.
  • Monitor and maintain correct temperature of food at all times.
  • Partner with vendors to place orders for supplies keeping within budget and maintaining brand standards.
  • Remain professional in appearance and conduct at all times.
  • Wash, dry and stock dishes.
  • Ensure smooth guest service each morning.
  • Complete closing duties as directed.
  • Maintain checkbook, entering every purchase order into the checkbook as directed.
  • Accountable for actions and decisions.
  • Clean up any spills immediately.
  • Clean and sanitize service lines, beverage dispensing equipment and other equipment as directed.
  • Communicate with management issues regarding safety and service in a timely manner.
  • Respond in a courteous and prompt manner to all guest questions and/or concerns.
  • Understand and respond to customers’ needs and ensure a high level of guest satisfaction.
  • Support NHS’s open-door communication policy.

Required Skills and Experience

  • Background in food and beverage service preferred but not required.
  • Ability to carry multiple dishes at one time.
  • High level of organization and time management skills.
  • Excellent guest service skills.
  • Highly energetic and motivated individual.
  • Excellent interpersonal and communication skills with strong customer/client focus essential.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Ability to shift and manage multiple priorities.
  • Must be able to lift at least 25 pounds, unassisted.

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