Call Center Agent/Customer Service Representative – Prime Consulting – Cedar Rapids, IA

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Prime Consulting


Job details
Salary

$16 – $17 an hour

Job Type
Full-time

Qualifications
  • High school or equivalent (Preferred)

  • Call center: 1 year (Preferred)


Full Job Description

High School diploma or equivalent.
Up to 1 year experience with call center or customer service experience/training.
Fundamental computer knowledge and maneuverability within window applications.
Basic understanding of Microsoft office suite, specifically Word and Excel.
Preferred Qualifications

Associates degree preferred.
General understanding of life and health insurance, annuity and investment products a plus.
Experience working within a computer mainframe a plus.
Behavioral & Leadership Competencies

Ability to maintain confidentiality of customer and company information.
Ability to work independently and seek additional opportunities when able.
Ability to work in a team environment to develop integrity, trust and respect of coworkers at all level
Good verbal and written communication skills

Job Type: Full-time

Pay: $16.00 – $17.00 per hour

Benefits:

  • 401(k)
  • Health insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Cedar Rapids, IA: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call center: 1 year (Preferred)

Work Location: One location


Hiring Insights

Application response rate: 59%

Hiring 5 candidates for this role

Urgently hiring

Job activity

Posted Today

Source:

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