Call Center Agent/Customer Service Representative – Prime Consulting – Cedar Rapids, IA
$16 – $17 an hour
High school or equivalent (Preferred)
Call center: 1 year (Preferred)
Full Job Description
High School diploma or equivalent.
Up to 1 year experience with call center or customer service experience/training.
Fundamental computer knowledge and maneuverability within window applications.
Basic understanding of Microsoft office suite, specifically Word and Excel.
Associates degree preferred.
General understanding of life and health insurance, annuity and investment products a plus.
Experience working within a computer mainframe a plus.
Behavioral & Leadership Competencies
Ability to maintain confidentiality of customer and company information.
Ability to work independently and seek additional opportunities when able.
Ability to work in a team environment to develop integrity, trust and respect of coworkers at all level
Good verbal and written communication skills
Job Type: Full-time
Pay: $16.00 – $17.00 per hour
- Health insurance
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cedar Rapids, IA: Reliably commute or planning to relocate before starting work (Required)
- High school or equivalent (Preferred)
- Call center: 1 year (Preferred)
Work Location: One location
Application response rate: 59%
Hiring 5 candidates for this role