Counter Salesperson – CED – Cedar Rapids, IA

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CED

SUMMARY:

As a Counter Salesperson, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers’ needs are met in a professional and timely fashion.

REPORTS TO: Profit Center Manager

MINIMUM QUALIFICATIONS:

  • Sales experience: 1 year
  • Customer Service experience: 1 year

PREFERRED QUALIFICATIONS:

  • Neat appearance
  • Polite Demeanor
  • Good telephone etiquette
  • Basic understanding of products and applications, computer inventory system and warehouse. 3 years in warehouse or equivalent educational experience
  • High School Diploma or equivalent
WORKING CONDITIONS:
Conditions vary based on needed activities and will include warehouse, sales floor and external environments. Some activities will include lifting (maximum 75 lbs.), sorting, standing, and possible extreme heat/cold conditions.
OTHER COMPENSATION:

The following additional compensation may be applicable for this position:
  • Commission

BENEFITS:

Benefits available for this position are:

  • Insurance – Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL JOB FUNCTIONS:

  • Interface politely and professionally with both walk in and call in customers.
  • Interpret customer needs and place orders in system for appropriate material.
  • Provide customer service duties relating to the customer orders, such as expediting orders, checking on orders, and following up on orders.
  • Pick orders periodically for will call and wait customers.
  • Receive returns brought back from customers and prepare paperwork to company’s quality system requirements.
  • Perform cash and credit card transactions including handling money and making change. Answer customer questions relating to products we stock.
  • Maintain a relationship with Supplier partners.
  • Understand and use the resources available from suppliers to help meet customer’s needs.
  • Maintain a positive attitude while working with customers and fellow associates to contribute to a good working environment for all.


Secondary Responsibilities
:

  • Maintain a clean organized retail environment at the city counter.
  • Set up & maintain merchandizing displays provided by vendor, located in the show room.
  • Display marketing announcements for supplier programs run at the branch.
  • Attend Sales and Training meetings as directed by management.
  • Help with trade shows, customer training and other customer events when needed.
  • Follow company quality system guidelines and employee manual guidelines.
  • Be a strong team member; help other departments when possible.

NOTE:This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice.

We are an Equal Opportunity Employer – Disability | Veteran

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