Counter Salesperson – CED – Cedar Rapids, IA

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As a Counter Salesperson, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers’ needs are met in a professional and timely fashion.

REPORTS TO: Profit Center Manager


  • Sales experience: 1 year
  • Customer Service experience: 1 year


  • Neat appearance
  • Polite Demeanor
  • Good telephone etiquette
  • Basic understanding of products and applications, computer inventory system and warehouse. 3 years in warehouse or equivalent educational experience
  • High School Diploma or equivalent
Conditions vary based on needed activities and will include warehouse, sales floor and external environments. Some activities will include lifting (maximum 75 lbs.), sorting, standing, and possible extreme heat/cold conditions.

The following additional compensation may be applicable for this position:
  • Commission


Benefits available for this position are:

  • Insurance – Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation



  • Interface politely and professionally with both walk in and call in customers.
  • Interpret customer needs and place orders in system for appropriate material.
  • Provide customer service duties relating to the customer orders, such as expediting orders, checking on orders, and following up on orders.
  • Pick orders periodically for will call and wait customers.
  • Receive returns brought back from customers and prepare paperwork to company’s quality system requirements.
  • Perform cash and credit card transactions including handling money and making change. Answer customer questions relating to products we stock.
  • Maintain a relationship with Supplier partners.
  • Understand and use the resources available from suppliers to help meet customer’s needs.
  • Maintain a positive attitude while working with customers and fellow associates to contribute to a good working environment for all.

Secondary Responsibilities

  • Maintain a clean organized retail environment at the city counter.
  • Set up & maintain merchandizing displays provided by vendor, located in the show room.
  • Display marketing announcements for supplier programs run at the branch.
  • Attend Sales and Training meetings as directed by management.
  • Help with trade shows, customer training and other customer events when needed.
  • Follow company quality system guidelines and employee manual guidelines.
  • Be a strong team member; help other departments when possible.

NOTE:This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice.

We are an Equal Opportunity Employer – Disability | Veteran