Diesel Technician - Thompson Truck & Trailer - Cedar Rapids, IA

Diesel Technician

Department: Service Tech

Reports to: Service Manager

Classification: Non-Exempt

Perform maintenance, diagnostic and repair procedures in accordance with dealer and factory quality standards and legal requirements.

Primary Responsibilities

• Diagnose repair requirements to include error codes, salvageable parts, warranty eligibility, and scope of work.
• Communicate with Service Advisor/Service Foreman regarding parts requirements, warranty information, and customer preferences before beginning repairs.
• Utilize OEM resources to research repair procedures, troubleshooting steps, and warranty instructions.
• Perform repairs efficiently and accurately, working in a safe manner. Demonstrate discretion in knowing when to utilize resources available for troubleshooting and when to seek help.
• Communicate with Service Advisor/Service Foreman regarding unexpected repairs or issues that weren’t outlined on the repair order.
• Identify recommended preventive measures and communicate to the Service Advisor/Service Foreman.
• Check work for accuracy including road testing vehicles when needed.
• Adhere to department policies including warranty parts, timekeeping of work by job, and written repair explanations.
• Attend factory-sponsored off-site training and complete online training courses as required and available to consistently learn and gain new skills.
• Clean work area when needed and upon completing a job to maintain a safe work environment.

Requirements

• High School diploma or GED
• Provide own set of tools to perform work
• Physical demands of this job are classified as Light to Medium: exerting 16 to 50 pounds of force or lifting occasionally, and/or 10 to 15 pounds of force or lifting frequently to move objects.