Technical Account Manager - MathWorks - Cedar Rapids, IA
MathWorks
As a Technical Account Manager (TAM) at the MathWorks you will you play a key role in managing the technical relationship with key Aerospace customers.
You will leverage your industry experience and technical expertise in aerospace systems, control system design, modeling and simulation, or embedded software development to understand customer workflows, challenges, and key business initiatives. With that knowledge, you will paint a vision of how MathWorks products can accelerate the pace of their development and innovation. You will also establish yourself as a trusted advisor to strategic MathWorks customers and provide technical leadership by providing guidance on best practices, direction on workflow improvements, and connections to other MathWorks support teams.
You will partner with engineers and managers as a trusted technical advisor and help them advance their ability to make data-driven business decisions and improve their product development processes.
You will help shape the way the company develops its products and process through the use of MathWorks’ product families: MATLAB, Simulink, and PolySpace.
Travel will be 30-40% and is generally within North America
Responsibilities
Advocate internally on behalf of the customer to ensure their needs are understood.
Collaborate with sales account managers, other technical specialists, and marketing stakeholders at MathWorks in creating and executing an overall account development plan.
Engage with prospective customers (from engineers to executives) to understand their business-critical projects and their unique workflows
Build and maintain long term relationships with customer decision makers and end users
Serve as the initial point of contact for all business-critical customer projects
Prepare and deliver presentations and product demonstrations that highlight how MathWorks tools address customer needs
Scope technical projects and coordinate with other technical specialists to address customer needs in specialized application areas
Identify new application areas and work with development and marketing to create compelling messaging and demonstrations for future product direction
Minimum Qualifications
A bachelor’s degree and 7 years of professional work experience (or a master’s degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Programming experience with MATLAB
Programming experience with Simulink
Additional Qualifications
Experience in any of the following is a plus:
Product development
Autonomous systems, UAV, robotics
Aerospace development processes
Formal verification and validation
Model-Based Design methodology
Software development lifecycle
Autogenerated code methodology
Agile and v-Model development processes
Strong desire to work directly with customers
Strong business acumen
Experience with analog/mixed-signal or wireless development processes
Experience with image processing and development of computer vision systems
Experience with control system design
Demonstrated ability to influence internal development processes
Technical sales experience
Passion for learning
Passion for listening to customers
Source: 
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