Virtual Call Center Agent – IA – Dynata – Cedar Rapids, IA

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Dynata

Job details

Salary

$10 an hour

Job Type
Part-time
Number of hires for this role
On-going need to fill this role

Qualifications

    • High school or equivalent (Preferred)

    • US work authorization (Preferred)

Full Job Description

*All applicants must reside and perform this job in Iowa*

Join Dynata’s Virtual Call Center and earn extra cash!

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions. No sales or collections involved!

Come Join Our Team

· Base wage of $10/hr.

· Flexible part-time personalize schedules within company operating hours

· We will train the right candidate

Requirements:

· Ability to read and speak clearly

· Ability to handle difficult calls in a professional manner

· Must be able to work within the hours of 4PM-11PM CST

· Must be 18 years or older

· Ability to provide own equipment (laptop, headset, etc.)

· Have a dedicated, quiet working space that is free of distractions to conduct business

Equipment Requirement

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other recommended requirements for this position:

  • Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
  • 8 GB of RAM
  • Quad Core Processor
  • Most recently updated version of Chrome browser
  • Ability to download software to the computer
  • A personal email address capable of receiving files
  • 10 Mbps download internet access speed
  • Direct plug in wired access to the data connection
  • Direct plug in access for power for computer or laptop
  • USB or other WIRED headset with mic (No Bluetooth)
  • Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection

You may have success using a computer with different components, but the above list is what we have tested and verified will work best.

Join the Dynata team today!

Dynata is an Equal Employment Opportunity (EEO) employer, and is committed to equal opportunity in our recruitment and selection process without regard to race, gender, age, color, religion, ancestry, disability, medical condition, national origin, sexual orientation, marital status, veteran status, genetic information, or any other characteristic protected by federal, state or local law.

Job Type: Part-time

Pay: $10.00 per hour

Benefits:

  • Work from home

Schedule:

  • Evening shift
  • Night shift

Application Question(s):

  • Are you at least 18 years old?

Education:

  • High school or equivalent (Preferred)

Work Location: Multiple Locations

Source:

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