Wealth Management Private Client Associate I – Bankers Trust – Cedar Rapids, IA

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Bankers Trust


Job Brief

Responsible for all aspects of administrative support for Private Client Relationship Managers, Account Managers, and clients.

Job Summary:

The Private Client Associate I is responsible for all aspects of administrative support for Private Client Relationship Managers, Account Managers, and clients, with additional administrative support for Custody Relationship Managers and Account Managers. This position assists Relationship Managers and Account Managers by processing of operational and administrative needs of clients and monitoring execution of all transactions by operations support and vendors. The Private Client Associate I addresses client questions of transactions, processing, issues or problems as requested and assists with the delivery of all products and services to clients.

Primary Functions and/or Responsibilities:

  • Monitor and process account transactions to clients by working closely with Relationship Managers and Account Managers to ensure completion of administrative tasks
  • Prepare distribution requests per instructions from Relationship Managers and Account Managers. Monitoring the approval process, and distribution of funds.
  • Resolve operational issues working with the Relationship Mangers and Account Managers to ensure that services are delivered accurately and timely to client
  • Monitor and resolve daily overdrafts and cash balances to maintain compliance
  • Monitor service and product delivery to clients by working closely with operational support staff to ensure completion of administrative tasks
  • Assist Relationship Managers and Account Managers with providing client relations by handling inbound and outbound client communications. Identify and escalate issues to Relationship Managers and Account Managers that require additional review and inquiry
  • Complete opening and closing documents, review for accuracy and completeness, and forward to Support Services or equivalent vendor service group for processing
  • Monitor and update compliance matrices, customer contact matrices, and update appropriate tracking reports
  • Coordinate with Relationship Managers and Account Managers, Tax Officer, outside accountants, and clients in the filing and payment process for the fiduciary and individual income taxes
  • Contact for client on securities and transactional issues, questions or problems related to products/services we provide
  • Other duties as assigned

Education and/or Experience:

Level I: 1 – 3 years of experience

Level II: 3 – 5 years of experience

  • Bachelor’s Degree Preferred and/or a combination of experience and education
  • Prior Trust Administration experience preferred
  • An Investment, tax or legal background is preferred
  • Cannon, ABA or other trust-related courses

Specific Skills, Knowledge & Abilities:

  • Knowledge of legal/fiduciary responsibilities, securities processing, and trust operations preferred
  • Ability to follow written and oral instructions
  • Ability to process detail work accurately and in a timely manner
  • Personable and comfortable conversing with people of different backgrounds and education levels
  • Computer skills – Bank system, Trust System

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”


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